Shipping policy

Shipping Policy

Last updated: July 24, 2026

Thank you for shopping with Jack By Faith!

Order Processing

All of our products are made to order. Please allow 2–5 business days for your order to be processed and prepared for shipment.

Shipping Times

Once your order has been processed, estimated delivery times are:

United States: Approximately 3–7 business days
International: Approximately 5–10 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your order and delivery location.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Delayed or Lost Orders

If your order has not arrived within the expected delivery timeframe, please contact us at besidestillwaters.official@gmail.com with your order number, and we'll be happy to help investigate.

Please make sure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to an incorrect address provided by the customer.